Terms of service

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OVERVIEW

Welcome to Trynelyra!

The terms “we,” “us,” and “our” refer to Trynelyra. Trynelyra operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

Trynelyra is powered by Shopify, which enables us to provide the Services to you.

The following Terms and Conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you are of the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including when accessing or browsing our online stores or purchasing products or services that we offer, you may be asked to provide certain information, such as your email address and billing, payment, and shipping information.

You represent and warrant that all information you provide in our stores is accurate, current, and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and Services as accurately as possible in our online stores. However, please note that colors or product appearance may differ from what you see on your screen depending on the type of device you use to access the store and your device settings and configuration.

We do not guarantee that the appearance or quality of any products or Services purchased by you will meet your expectations or be identical to those displayed or represented in our online stores.

All product descriptions are subject to change at any time without notice at our sole discretion.

We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase.

Trynelyra reserves the right to accept or reject your order for any reason at our sole discretion.

Your order is not accepted until [STORE OWNER] confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Trynelyra may not be able to accommodate cancellation requests after an order has been accepted.

If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or telephone number provided at the time the order was placed.

Your purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for your personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product or Service will be the price in effect at the time the order is placed and will appear in your order confirmation email.

Unless otherwise expressly stated, displayed prices do not include taxes, shipping, handling, customs duties, or import charges.

Prices in our online stores may differ from prices offered in physical stores, online stores, or other stores operated by third parties.

From time to time, we may offer promotions relating to the Services that may affect pricing and that are subject to terms and conditions separate from these Terms.

If there is a conflict between the terms of a promotion and these Terms, the promotional terms will apply.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores.

You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that:

(i) the credit card information you provide is true, correct, and complete;

(ii) you are duly authorized to use the credit card for the purchase;

(iii) charges incurred by you will be honored by your credit card company; and

(iv) you will pay all charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for delays in shipping and delivery.

All delivery times are estimates only and cannot be guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once we have transferred the products to the shipping carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and the design, selection, and arrangement thereof, are owned by Trynelyra, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Unless expressly stated otherwise, nothing in these Terms shall be interpreted as granting you a license or other rights under any patent, trademark, copyright, or other intellectual property belonging to Trynelyra, Shopify, or any third party.

Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted are reserved by Trynelyra.

Trynelyra’s names, logos, product and service names, designs, and slogans are trademarks of Trynelyra or its affiliates or licensors.

You may not use these trademarks without prior written permission from Trynelyra.

Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify.

All other names, logos, product and service names, designs, and slogans appearing within the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may have access to customer tools provided by third parties as part of the Services, which we neither monitor nor have control over.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, conditions, or endorsements of any kind.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion.

You should ensure that you are familiar with and approve of the terms under which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services, including the release of new tools and resources.

Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including integrated third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites that you choose to access.

If you decide to leave the Services to access these materials or third-party websites, you do so at your own risk.

We are not responsible for any harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content on third-party websites.

Please carefully review third-party policies and practices and make sure you understand them before engaging in any transaction.

Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO STORE OWNER: This section accurately describes Shopify’s relationship with your store and should not be removed or modified.]

Trynelyra is powered by Shopify, which enables us to provide the Services to you.

However, all purchases and sales made through our store are directly with Trynelyra.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Trynelyra, including any injury, damage, or loss resulting from purchased products and Services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or relating to your purchases and transactions with Trynelyra.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed [here].

By using the Services, you acknowledge that you have read these Privacy Policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services will be transferred to and shared with Shopify and third parties that may be located in countries other than the country in which you reside for the purpose of providing the Services to you.

Please review our Privacy Policy [LINK] for more information about how we, Shopify, and our partners use your personal information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.

For example, we may use our rights under this license to operate, provide, evaluate, improve, and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that:

(i) you own or have all necessary rights to all Feedback;

(ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and

(iii) your Feedback will comply with these Terms.

We are and shall be under no obligation to:

(1) maintain any Feedback in confidence;

(2) pay compensation for any Feedback; or

(3) respond to any Feedback.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material or contain any computer virus or other malware that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Feedback.

You are solely responsible for any Feedback you submit and its accuracy.

We assume no responsibility and accept no liability for Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not directly or indirectly access or use the Services:

(a) for any unlawful or malicious purpose;

(b) to violate any international, federal, provincial, state, or local regulation, law, or ordinance;

(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person;

(e) to submit false or misleading information;

(f) to send, knowingly receive, upload, download, use, or reuse material that does not comply with these Terms;

(g) to transmit or procure the sending of advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or similar solicitations;

(h) to impersonate or attempt to impersonate another person or entity; or

(i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that, in our judgment, may harm Trynelyra, Shopify, or users of the Services or expose them to liability.

In addition, you agree not to:

(a) upload or transmit viruses or other forms of malicious code that will or may affect the functionality or operation of the Services;

(b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services;

(c) collect or track the personal information of others;

(d) spam, phish, pharm, or otherwise misuse the Services;

(e) use robots, spiders, scraping, data collection and extraction tools, automated devices or processes, AI tools (such as agentic AI), or automated or manual means to access the Services; or

(f) interfere with, circumvent, or undermine security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any portion of these Terms.

SECTION 14 – AGENTS

14.1

This section (“Agent Terms”) applies if you use, permit, enable, or cause the deployment of an agent to access, use, or interact with the Services.

“Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of or under the instruction of a person or entity and that may operate on behalf of or using a person’s device without direct supervision.

14.2

No Agent may access, use, or interact with the Services unless it identifies itself at all times and acts in strict accordance with the requirements of Section 14.4 below.

Additionally, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any Service.

14.3

We may restrict, including through technical measures, whether and how an Agent accesses, uses, or interacts with the Services.

14.4

Agents must:

(i) identify in all HTTP/HTTPS requests that the request originates from an Agent and provide the Agent’s name by including the following in the request’s user-agent string: “Agent/[agent name]”;

(ii) not hide or obscure that access, use, or interactions originate from an Agent, including by:

(a) imitating human behavior and interaction patterns; or

(b) completing or bypassing CAPTCHAs or measures designed to distinguish between computer and human use;

(iii) truthfully answer any question or prompt seeking to determine whether interactions originate from a human or computer; and

(iv) not circumvent or otherwise avoid measures designed to block, restrict, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services, or any portion thereof, at our sole discretion at any time without notice.

You will remain liable for all amounts due up to and including the date of termination.

The following sections will survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general informational purposes.

We do not warrant the accuracy, completeness, or usefulness of

Business / Legal Information

Business name: Trynelyra

Business address:
Street + number: Gadehusene 49
Postal code: 9760
City: Vrå
Country: Denmark

Business email: Support@trynelyra.com
Business phone number: 61609086

CVR number: Not registered yet
VAT number:  Not VAT registered yet

Website: trynelyra.com